Support

Access to professional and responsive support is essential to get the best user experience from any App. At iDynamics Business Solutions, we are especially proud of the level of satisfaction our support service users experience.

We work closely with our partners and clients to address potential issues (understanding the problem and proposing a plan of action) and to meet new needs (either from the app itself or through customization services to meet their specific requirements). If you have any suggestions, please do not hesitate to reach out to us through our support platform. We guarantee that we will study them.

Support platform

Support for incidents on iDynamics apps will be carried out through the HelpDesk platform: https://support.idynamics.es.

Reply time frame: within 1-2 business days.

Languages for HelpDesk platform support: English, Spanish.

Phone Support

Phone number: +34 902 509 222

Opening hours:

• Monday - Thursday 9am - 6pm CET
• Friday 9am - 3pm CET

Phone support language: English, Spanish.