Credit Memos

Cancelled Invoices

When the Correct > Cancel action of Posted Sales Invoices is used, so that a credit memo for the full amount of the invoice is created, iDynamics Commissions will create commission entries based on the ones generated for the original invoices, cancelling the original amounts (including any manual adjustments or penalties that had been applied to them).

Corrective/Manual Credit Memos

If a corrective or manual credit memo is created, however, even if the items and quantities are the same as the ones in the original invoice, the generated commissions might be different, as they will be generated based on the active commission rates.