What's new - iDynamics Incident Management

Version 4.6

Published: January 23, 2024

Optimized for Microsoft Dynamics Business Central 2022 wave 2 (v21).
New Incident Management menu added to the Business Manager role center. Use the new menu to easily access all of the features offered by the app.

Published: January 25, 2023

Added the ability to report incidents for documents in the service area.
The information related to the incidents is published through web services so that it can be exploited by other applications.
Added Details field for a more in depth explanation of the incident.
It is now possible to customize the serial number used for the automatically generated incidents.
Added incident movements in the information box panel for quick visualization of closing information.
Added multiple of events to ease the customization of the App (creation from the source documents, closing and reopening of incidents, ...).
Small changes in the permission set.

Allowed the use of several serial numbers for the incidents.
Added the ability to have files or documents attached to the incidents.
Editable fields have been added to indicate the date and time of the incidents, which does not have to coincide with the date on which they were reported in the system.

Guided Tour - Added contextual help information when accessing an incident card.

Added subscription information in iDynamics Incident Management configuration.
Revised manual configuration menus.